ENG

A SOCIAL ECONOMIC & LOW-COST TELECOM MODEL: How to Bridge the Digital Divide in Underserved Africa
Airtel Case

Author : Jamal Boukouray

Synopsis

Airtel Telcom Group (ATG or Airtel herewithin) and its strategic Canadian wireless equipment partners developed a sustainable business model intended to bridge the digital divide in Sub-Sahara Africa on one hand, and on the other hand help incumbent operators (historical operators) to develop affordable IP solutions that can revamp the post-colonial infrastructures and decayed offices throughout central Africa.

Therefore, the company chose WiMax technology-based solutions and applications which the WIMAX FORUM promoted and supported. Most of the pilot project was designed for non-urban communities, rural or underdeveloped nations who wished to develop affordable wireless networks through low-cost base stations and inexpensive CPE modules.

Whilst most telecom operators offer mostly airtime and limited Internet access without adapted wireless connection gears that could help sub-Saharan to connect to the Internet, ATG packages come with many preemptive solutions for very low-income families considered by mainstream operators as non-addressable. The project promoters knew from the early beginning that affordability and ROI will be a major concern and a big challenge to reckon with. So how could they do so much with so little? As a team of optimistic entrepreneurs and modern age wireless missionaries, the small team decided to think differently from other Telecom providers whose market capitalization and subscription business model are built on different economic tenets and principles.

Key Concepts / Keywords

Strategic Market Management, ethno marketing, international project management, social innovation & sustainability, entrepreneurship, micro financing, international projects, low-cost models, and paradigm shifts.

Learning Objectives

The case study is designed to be used by executives in managerial or decision-making positions, professionals, telecom specialists, market research analysts, project management instructors who wish to develop or improve their strategic management & planning skills.

Target Learning Groups

This case is suitable for any strategic management, strategic marketing, international business course for Masters or executive participants that focuses on project management & international development, new business models & paradigm shifts, cross cultural management, market research and planning, business intelligence, social economic innovation & responsibility, doing business in Africa or developing countries, Startups & Entrepreneurship programs.

The case study is also designed to be used with social innovation entrepreneurs who wish to develop sustainable projects for similar markets. Another intended audience is multinational companies who wish to invest in what Ernest & Young describes, in Africa Attractiveness Report, as Greenfield Paradise.

Prerequisites

Les fondamentaux en management.

Case Caracteristics

  • Nombre de pages du cas : 28 pages
  • Nombre de pages de la note pédagogique : 17 pages
  • Autres documents du cas : Néant
  • Nombre d’annexes : Néant

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